I have been trying for a month to get Century Link to agree to a weekend appt. to add Internet to my phone service. I have called customer service, technical support and live chat to get no further than I began the conversation. I have basic phone service with Century...Read more
been a "Loyal" customer for many years every month since getting centurylink Internet we have had to call them every month because they tell you that they have this promotion or that promotion going on and that your bill will be locked in for three years at $34 dollars...Read more
I complained and they came and went up the pole and for 2 days actually had the 6mg is should have and now back 2 mg short lived on fix when can you get consistent I call every week or 2 and you put on a Band-Aid and then crummy again! So tired of this and of course...Read more
I didn't like
- Tech support for internet
Other Product Review
They are an overpriced and poor service i do not recommend them to anybody customer service is lousy as well.
Incessant telemarketing calls... Three time today alone. On third call I finally picked up. Sine he had such a heavy accent, sounded like he was from India, I decided to respond to his questions in French, Spanish, and German. He became very frustrated and I finally...Read more
I had Qwest/centuryLink connect my land line and internet march 2013. The landline never worked, I disconnected, canceled my account within 20 days, paid $96 for service that never worked, sent my modem back. A month later I get a bill for $311. After hours on the...Read more
Wow, where to start. I have had problems with internet and Qwest Century Link for several months. I am a physician, and internet is critical to study, and research patient problems. We used the MSN DSL for greater than eight years with no problems. Recently Century...Read more
Just like I said, You name it and they do it wrong. The latest.. You have to laugh or cry. I purchased a modem from "Qwest" 3 years ago" I cancelled service and went with another provider for the last 2 1/2 years. 6 months ago I went for the 19.95 internet deal. This...Read more
Noticed on my last CHARTER bill that my long distance was changed to Qwest. Since I did not request this change, I called Charter to find out how this could happen. Charter had no clue how Qwest changed my long distance service and also said that it was ILLEGAL!!!! ...Read more
The Company was great and helpful at first. Then after a week Qwest/CenturyLink stopped giving me a proper connection. I was unable to connect to the internet for more than five minutes and it constantly was slower than what was promised upon sign up. On top of which...Read more
I am continously having connectivity issues with Qwest/Century Link with my internet only service since the transfer from Qwest to Century Link. Today all service goes out so I call in a ticket and they have a 4 hour window from 12-4. I wait all afternoon and call them...Read more
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