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QWEST

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Qwest Communications Interenational, Inc. is an American company. The company specializes in providing of different telecommunications services: voice, video and data services. The tagline of the company is: "Spirit of service skip navigation." The company provides high speed Internet services, digital voice services, TV services, phone service, bundles services, cell phone services, VoIP services, hosted VoIP services, MPLS, Ethernet, Contact Center services, and so much more. Qwest serves residential, small business and large business companies.

Qwest is considered to be a leading provider of telecommunication services in the whole world. The company has been serving the customers for almost a century.
Please try to contact QWEST Customer Service directly prior to posting any complaints on this site.

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QWEST Reviews

Anonymous
Illegally change my long distance to QWEST from Charter
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

Noticed on my last CHARTER bill that my long distance was changed to Qwest. Since I did not request this change, I called Charter to find out how this could happen. Charter had n...

#315653
Apr 30, 2012
37

PissedOf...
QWEST - Terrible Service
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

The Company was great and helpful at first. Then after a week Qwest/CenturyLink stopped giving me a proper connection. I was unable to connect to the internet for more than five mi...

#307838
Mar 26, 2012
68

Anonymous
QWEST - Epic Fail for Technical customer service
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

I am continously having connectivity issues with Qwest/Century Link with my internet only service since the transfer from Qwest to Century Link. Today all service goes out so I cal...

#306574
Mar 21, 2012
109

Anonymous
QWEST - Doesn't post my payments on time.
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

I had Qwest service for twenty years and never had a billing problem(I pay by bill pay thru Wells Fargo). Since Centurylink took over I have billing problem for the last two months...

#300390
Feb 26, 2012
112

TiredofQ...
QWEST /Century Link is horrible!!!
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

My bills have started arriving late since this newest merger. Anytime you try to reach a customer service rep, you are forced to use a smug sounding automated system that asks you ...

#293976
Feb 02, 2012
222

Anonymous
QWEST - They don't give a *** about their customers
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

They don't give a *** about their customers and are bald faqced liars. They came out to repair the phone line. Problem was in a main box 1/4 mile away. the tech disconnect...

#275847
Nov 18, 2011
222

Anonymous
QWEST - Refused to repair phone line on weekend; reduced personnel
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

Qwest-century link reduces personnel on weekends to save money, ignoring repair requests for vital phone services.I live in an area where there is no cell phone reception; if the p...

#273790
Nov 09, 2011
271

My5boyz
QWEST verizon bundling scam
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

Do not bundle you Verizon with Century Link. Two cell phone ported out and shut off in May. Charged on phone thru July being told by Qwest we had to pay bill or have phone and int...

#268087
Oct 14, 2011
439

Anonymous
QWEST - USBI
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

I was charged for 3 months before I noticed. I called USBI at 1-888-476-8724 & they said they had the conversation recorded where I agreed to the service. So I asked to listen to i...

#258793
Aug 30, 2011
468

WILBURWEE
QWEST /Century Link all the same pile of &*%$
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

I've been a cutomer of Qwest long before it was Qwest. I've had issues with Qwest cutomer service before, including not having a tech show up as promised on scheduled date...

#255226
Aug 13, 2011
762

Anonymous
QWEST - Provided service not ordered
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

I called our ISP in an attempt to lower my internet bill and was told I could bundle teir phone service with out direct tv and save. The total was exactly the same as I am currentl...

#254755
Aug 11, 2011
239

Anonymous
QWEST - Service or Sales Call?
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

We called Qwest to install a modular phone jack and a CenturyLink repairman came out. He quickly and easily installed the modular jack (for $100) and then went into a hard sell, te...

#254749
Aug 11, 2011
228

Qwest Su...
QWEST - Rude customer service
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

I have been a customer of qwest for 11 years and always paid on time. Quest , after changing to centra link claimed they didn't receive payment. We had already checked with ou...

#254414
Aug 09, 2011
338

Leoladylou
QWEST sucks!
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

I have gone through *** for the last 2 weeks dealing with Qwest Sales and Technicians and I feel you should know the kind of chaos I’ve been put through!Your phone s...

#252332
Jul 30, 2011
491

Wrath of...
Worse than the service of QWEST
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

What can be worse than the service Qwest offers? Their attempt to re brand! And the incessant commercials speaks volumes of the company principals concerns with getting away from ...

#252046
Jul 29, 2011
235

Glendasue
QWEST change over a disaster: email doesn't work,
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

When I was informed that Qwest was no longer supporting MSN, and all emails would be 'automatically' switched to an @q.com with their new and improved email. They did not a...

#252006
Jul 29, 2011
568

Anonymous
QWEST sucks again
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

Some tech got an order messed and cut my phone and internet at 10am on Tuesday morning. I called Qwest and told the customer service rep to contact dispatch to tell the tech to fix...

#251665
Jul 27, 2011
217

Cimplexs...
How do I get out of paying my the rest of my QWEST Bill?
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

I've had nothing but trouble with Qwest lately, and I'd like to change companies without paying the rest of my bill. I pay my bill on time every month. Yet I too have a huge bill. ...

#249803
Jul 19, 2011
455

Anonymous
QWEST Promotion lies
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

Qwest representative told me on the phone that high speed internet would be 29.99 per month for first six month to try. I said yes. What a mistake! With all the bills, bundle ga...

#247143
Jul 05, 2011
483

Anonymous
QWEST installers no show, no compensation for me taking half day off work
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

I have been a loyal customer of Qwest for over a decade. I decided to purchase their Direct TV package. I signed on for a 2 year agreement, and took a 1/2 day off work to meet th...

#246295
Jun 30, 2011
1779

Anonymous
QWEST ripped me off for the past 3 years
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

Have had qwest phone and internet for 3 years. then i was dumb enough to switch from dish network to directv through qwest. oh it was going to save me sooooo much money. i always f...

#245450
Jun 26, 2011
352

Anonymous
QWEST over charges in bundle services
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

I had been a Qwest customer since 1997, then the bill was manageable. At my time of disconnecting in February 2011 the bundle package increased my phone bill to over $280 a month. ...

#245227
Jun 24, 2011
475

Moman
Pissed at QWEST bundles
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

I to fell for the Qwest bundle with phone, internet and Direct TV. My bill was supposed to be 89.99 plus taxes, 1st month 158.00 second month 178.00 third month 220.00. Sent server...

#245008
Jun 23, 2011
316

Chandellia
QWEST Phone Service
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

In 2007 I purchased my home. There was a telephone box approx 4 ft from my back door but there was no connection. No prob, I called Qwest since its there box and I was interested i...

#244390
Jun 20, 2011
403

Rizzom
QWEST wrongfully turned long time customer's account over to collections agency.
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

To Whom It May Concern, I cancelled DSL service with Qwest in February 2011. At the time that I cancelled, I was told that I would not have to return the modem bec...

#244078
Jun 18, 2011
427

Anonymous
QWEST WILL steal money from you
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

Qwest continually tries to add hidden charges. When we call to get them removed, they fight it like crazy. We have had to call every month for the last 12 months to get our bill ...

#243297
Jun 14, 2011
285

Sarjute
QWEST mistakenly and wrongfully took $2800
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

It begins with a different issue. 3 times in 2009, my Qwest account was crammed. Despite being promised refunds, I only ever got a refund on the 2nd of them. The first I did as I w...

#239959
May 27, 2011
476

Sjrudolf08
QWEST Internet and Direct TV Raquet
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

This is the third time in 1.5 years that Direct TV and Qwest have conveniently unbundled my services. The reason I say "conveniently" is that each time this happens I end up paying...

#239005
May 22, 2011
579

Llk321
QWEST ADVERTISEMENT FOR FIBER OPTIC
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

Qwest's internet is a joke! First, had a Qwest technician come out to my house to switch to internet. Tech seems like in rushed! Told tech to double check if I can get dsl. ...

#238546
May 19, 2011
410

Anonymous
QWEST Internet Service: Poor switch to new service
5.0 930 15th Street DenverCO80202 800-244-1111 http://www.qwest.com/corporate/customerService/contactus/

For over two weeks, endings hours on the phone waiting and then talking with tech persons, and countless emails (sent and received) the switch from Qwest MSN to Qwest q.com of my i...

#235360
May 02, 2011
711
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